Their live customer support hours are some of the best we’ve seen in the industry. There’s an online help center, troubleshooting guide, owner's manuals, user forums, and live customer service every day from 8 am to midnight EST. So far, so easy.ĭid You Know: Like most DIY security systems, SimpliSafe offers all kinds of installation support. Next, you’ll connect SimpliSafe to your local Wi-Fi network and choose a 4-digit master PIN (make it memorable!). If a touchscreen keypad is important to you, we recommend checking out Vivint or even the new ADT Pulse systems. So we ended up using our iPhone to manage the system 95% of the time. If we’re being honest, we didn’t love the push-button keypad, but thankfully SimpliSafe's Interactive plan also comes with app-based controls. You’ll then turn on the wireless keypad, which will automatically link to the hub. You’ll hear a soothing female voice say “Welcome to SimpliSafe.” If you read our in-depth SimpliSafe review, you’ll know that the voice nearly transported us into a dream-like state. When your base station powers on, a blue light will emit from the bottom of the unit. But don’t just plug it in anywhere, try to place it central in your house, as it has a built-in siren that must reach into every nook and cranny of your home. In the box you’ll find a little card that tells you to plug in the base station. These are the central hubs that the rest of your system will work from. The first step, though, is to get the base station and the keypad online. Once that’s done, you can start to visualize how everything will go together, and where everything should be placed. You don’t want to be wondering which wire went with what or if this screw is used to mount that sensor. While you’re unpacking everything, make sure you keep everything separate. We highly recommend taking each component out of its box and laying everything out on a clean, flat surface. If you have any further questions or concerns, don’t hesitate to reach out to Simplisafe customer support for assistance.Let’s Dive into the SimpliSafe Installation Processįirst things first, take stock of everything that you have. Remember to follow the correct steps when changing the battery, and always dispose of old batteries properly. Now that you know how to change the battery in your Simplisafe keypad, you can rest assured that your keypad will always be functioning properly. It’s a good idea to keep an eye on the battery level indicator on your keypad and replace the batteries as needed to ensure the keypad is always functioning properly. Typically, alkaline batteries will last for several months, while lithium batteries can last up to a year or more. The lifespan of your Simplisafe keypad batteries will depend on several factors, such as how often the keypad is used and whether you are using alkaline or lithium batteries. Test the keypad to make sure it is functioning properly.Wait a few seconds for the keypad to reset.Release the button when you see the keypad’s lights flash.Press and hold the “Off” button on the keypad for 20 seconds.To reset your Simplisafe keypad, follow these steps: If your Simplisafe keypad is not functioning properly after changing the batteries, you may need to reset it. Reattach the keypad to the wall mount by aligning the keypad with the mount and pressing it firmly into place.Close the battery compartment cover and press down until it snaps into place.Be sure to follow the correct polarity (+/-) when inserting the batteries. Insert the new batteries into the battery compartment.Remove the old batteries and dispose of them properly.Open the battery compartment by pressing the latch and lifting the cover.Turn the keypad over and locate the battery compartment on the back of the keypad.You can do this by pressing the release button on the back of the keypad and pulling it away from the wall. Remove the keypad from the wall mount.To change the battery in your Simplisafe keypad, follow these steps: How do I change the battery in my Simplisafe keypad? Lithium batteries tend to last longer than alkaline batteries, so they may be a better choice if you don’t want to change the batteries as often. You can use either alkaline or lithium batteries. The Simplisafe keypad uses four AA batteries. What kind of battery does a Simplisafe keypad take?īefore you attempt to change the battery in your Simplisafe keypad, you need to know what kind of battery to use. In this article, we will guide you through the process of changing the battery in your Simplisafe keypad, including what kind of battery to use, how to reset your keypad, and how long batteries typically last. Changing the battery in your Simplisafe keypad is a simple process that can be done in just a few steps. Are you experiencing issues with your Simplisafe keypad? It may be time to change the battery.
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